Contact Us
Company Phone Numbers:
334-272-1457 or 800-554-4537 (US & Canada only)
Company Fax Number:
334-239-4117
Physical Address:
2750 Gunter Park Drive West, Montgomery, AL 36109
Mailing Address:
P.O. Box 210247, Montgomery, AL 36121-0247
Giles utilizes an auto-attendant phone system. You may dial your party’s 4 digit extension or press 9 for a directory by name. After calling the company phone numbers listed above, please choose from the following menu options:
| Department | Option | ||
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Technical Service including part numbers, service requests and technical assistance | 1 | This email address is being protected from spambots. You need JavaScript enabled to view it. |
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Return Material Authorizations | 1 | This email address is being protected from spambots. You need JavaScript enabled to view it. |
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Customer Service including equipment sales and order information as well as product benefits and features | 2 | This email address is being protected from spambots. You need JavaScript enabled to view it. |
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Kitchen Trac Support including part numbers, service requests and technical assistance | 3 | This email address is being protected from spambots. You need JavaScript enabled to view it. |
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Accounts Receivable or Credit Inquiry including Online Ordering help | 4 | This email address is being protected from spambots. You need JavaScript enabled to view it. |
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Shipping or Receiving | 5 | This email address is being protected from spambots. You need JavaScript enabled to view it. |
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Purchasing Manager | 6 | This email address is being protected from spambots. You need JavaScript enabled to view it. |
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Accounts Payable | 7 | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| Sales Support | Phone | |
|
Phil Coleman Vice President of Key Accounts & Servicess |
334-239-4079 or 334-221-3417 (cell) | This email address is being protected from spambots. You need JavaScript enabled to view it. |
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Craig Comstock Vice President of Sales |
334-652-1920 (cell) | This email address is being protected from spambots. You need JavaScript enabled to view it. |
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Dave Olsen Director of National Accounts Western Regional Sales Manager |
334-220-5520 (cell) | This email address is being protected from spambots. You need JavaScript enabled to view it. |
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Wayne Trigg AL, MS & FL Panhandle Regional Sales Manager |
334-414-3773 (cell) | This email address is being protected from spambots. You need JavaScript enabled to view it. |
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Darren Manning Southeast Regional Sales Manager |
334-467-7956 (cell) | This email address is being protected from spambots. You need JavaScript enabled to view it. |